Buywal Privacy Policy

Last Updated: May 4, 2025

At Buywal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services. This includes:

• Information You Provide: When you create an account, place an order, or contact customer support, you may provide us with your name, email address, shipping and billing addresses, phone number, and payment information (e.g., credit card details or PayPal information).
• Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, device information, browsing behavior, and purchase history.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your interaction with our website, such as pages visited, items added to your cart, and time spent on the site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders (contractual necessity).
• To provide customer support and respond to your inquiries (legitimate interests).
• To send you order confirmations, updates, and marketing communications (legitimate interests, with opt-out options).
• To personalize your shopping experience and recommend products based on your interests (legitimate interests).
• To improve our website and services (legitimate interests).
• To comply with legal obligations (legal obligation).

We strive to use your information in ways that are transparent and beneficial to you while respecting your privacy.

3. Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data, such as payment information.
• Secure storage of payment details with our payment processors (e.g., Stripe, PayPal).
• Regular security audits and updates to our systems.
• Access controls to ensure only authorized personnel can access your data.

While no system is completely immune to security risks, we are committed to maintaining robust protections for your information.

4. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately using the details provided below.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For example, cookies help us remember your preferences, track your shopping cart, and analyze how you use our site. You can manage your cookie preferences through your browser settings or by following the instructions in our Cookie Policy.

6. Sharing Your Information

We may share your personal information with:

• Service Providers: Companies that help us operate our business, such as payment processors (e.g., Stripe, PayPal), shipping companies (e.g., UPS, FedEx), and marketing agencies.
• Legal Requirements: In response to subpoenas, court orders, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• With Your Consent: If you agree to share your information for a specific purpose.

We do not sell your personal information to third parties for their own marketing purposes. However, we may share your information with service providers as necessary to provide our services to you.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These include the right to:

• Access your data.
• Correct inaccuracies in your data.
• Delete your data.
• Opt out of certain uses of your data (e.g., marketing communications).
• Transfer your data to another service provider (data portability).

To exercise these rights, please contact us using the information provided below.

Additional Rights for California Residents
If you are a California resident, you have the right to:

• Request what personal information we collect, use, disclose, or sell about you.
• Request that we delete your personal information.
• Opt out of the sale of your personal information (though we do not sell personal information).

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services to you, fulfill our contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements. After such time, we will delete or anonymize your data.

9. International Data Transfers

Our services may involve the transfer of your personal information to countries outside of your own, including countries that may not have the same data protection laws as your country. We will take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

10. Compliance with Laws

We strive to comply with all applicable data protection laws, including:

• The General Data Protection Regulation (GDPR) for users in the European Union.
• The California Consumer Privacy Act (CCPA) for users in California.
• Other relevant laws and regulations in the jurisdictions where we operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with the updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new policy.

12. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us at:

• Email: privacy@buywal.com
• Mail: Buywal, [Your Company Address]

By using our services, you agree to the terms of this Privacy Policy.