Introduction
At BuyWal, under the leadership of CEO Tayyeb Durrani, we prioritize fast and reliable delivery from our base in Marseille, France. This shipping policy outlines our procedures and what you can expect when ordering from us.
Shipping times
Orders are processed and shipped within 2–3 business days from the date of purchase. Our usual delivery time is 7–12 days, depending on your location and selected shipping method.
Shipping methods and costs
We offer the following shipping options:
-
Standard Shipping: 7–12 days –Free.
-
Express Shipping: 3–5 days cost, $15–$25.
Shipping costs are calculated at checkout based on your location and order weight.
Delivery locations
We ship to the United States, Canada, Europe, and select international destinations. If you’re unsure whether we ship to your location, contact us at info@buywal.com.
Order tracking
Once your order ships from Marseille, you’ll receive a confirmation email with a tracking number to monitor your package’s progress.
Delays
BuyWal is not responsible for delays caused by third-party shipping carriers, customs processes, or unforeseen circumstances (e.g., weather events). We will keep you informed of any issues.
Lost or damaged shipments
If your order is lost or arrives damaged, contact us at info@buywal.com within 7 days of the expected delivery date. Include photos of any damage, and we’ll resolve the issue promptly.
Contact us
For questions about our shipping policy, email us at info@buywal.com.